1. Offer details
The ‘Free ski pass’ offer provides a free ski pass for the Sierra Nevada ski resort when a customer books a studio through our website.
This Offer is valid at Living Experience Granada.
The ski pass is valid for 5 (non-consecutive) days.
The ski pass can be used on weekends and weekdays within the ski resort’s operational dates for the current ski season.
The ski pass must be used within the ski resort’s operational dates for the ski season 26/27.
The ski pass includes access to ski lifts and ski slopes but excludes gear and parking.
The Offer does not include transportation between Living Experience Granada and the Sierra Nevada ski resort; customers are responsible for arranging their own transportation.
2. Eligibility
The Offer is valid for new customers only.
All Living Experience studios are exclusively available for customers aged 18 years or older.
Eligible customers must be new residents at Living Experience for a minimum duration of 6 months.
3. Booking and availability
The Offer applies exclusively to bookings made through the Living Experience website for a minimum duration of 6 months.
The Offer is valid for new contracts only.
The Offer is valid for contracts with a minimum duration of 6 months, starting on or after 1st September 2026, and ending no later than August 31, 2027.
The Offer is subject to availability. Limited spots are available for bookings under this offer. Spots are allocated on a ‘first come, first serve’ basis.
Bookings must be made within the validity period. Bookings made before or after this date will not be considered for the promotion.
4. How to redeem the 5-day ski pass “Forfait 5 días libre uso”
- Upon signing the contract, the Customer will receive a promotional code from Living Experience.
- The Customer needs to create a profile on https://centrocomercio.sierranevada.es/registrationrequest
- After creating the profile, the Customer can log into the website using their credentials: https://centrocomercio.sierranevada.es/auth/login
- The Customer then sends an email to colectivo@cetursa.es indicating their name and last name, and the promotional code received from Living Experience.
- The Customer will receive a confirmation email from colectivo@cetursa.es confirming the activation of the offer.
5. Terms of use
The Offer can’t be exchanged for cash or any other benefit.
The ski pass is subject to the terms and conditions of the ski resort, including rules on availability, weather conditions, and safety requirements. For additional details on the ski pass terms and conditions, please visit Centro Comercio Sierra Nevada.
Living Experience is not responsible for the safety, supervision, or conduct of individuals using the ski pass. Users are solely responsible for adhering to the safety rules and guidelines provided by the ski resort.
Participants in this offer must accept all the terms and conditions of this campaign. Individual cases will be dealt with on a case-by-case basis.
Customers can transfer the offer. To do that, they will need to share their promo code with the person they want to transfer it to. This person will need to follow the steps as per step 2 above.
6. Cancellation
If the studio booking is canceled or modified before the contract commences and the free ski pass promo code has been redeemed, the Customer will be required to pay a reimbursement fee of € 250.
No compensation will be provided if the ski pass is unused.
7. Availability
This offer is subject to availability at Living Experience Granada. Living Experience reserves the right to modify or terminate the offer at any time without prior notice.
8. Changes to the campaign
Living Experience reserves the right to make changes to the offer and/or the terms and conditions, at any time and for any reason without prior notice.
9. Decision authority
Decisions regarding all matters relating to this campaign shall be final and binding by the Living Experience management.
10. Contact us
For questions related to this offer, please contact us at info@livingexperience.com.
11. Data protection
Following current regulations on personal data protection, participants in this offer are informed that their personal data required to participate in this offer will be processed by the entity with which the resident has established their contractual relationship.
The data will be processed to manage the booking, communicate relevant information, and comply with legal obligations.
Personal data will be retained for the duration of the contractual relationship and as required by applicable law.
Submitting a request to participate in the offer implies expressly accepting all terms and conditions.
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